Testimonials
At Optimal Action we pride ourselves on delivering excellence and the testimonials below show that we live up to our values.
Aligning Process, Strategy and Action
..." it really was enlightening and just a little scary how accurate it [motivational Audit] was."
Paul Delaney
Crtical Accounts Oracle
“In the time I have known Conrad I have always been very impressed with his focus and dedication to his role. To sum up Conrad in a few words it will have to be… he gets things done… he achieves what he sets out to do. Conrad is passionate about achieving and has a huge enthusiasm for developing his own people, his clients and their people. He will give anyone he is working with 110% and quite rightly expects the same!
Top qualities: Great Results , Expert , High Integrity”
Alex Simmons. CEO Xenolitica Ltd
"I want to take the opportunity to thank you for introducing me to the Motivational Map based consulting service that you provide. The results are astoundingly accurate!
First of all I found the exercise very useful in helping me to clarify my own thinking. The paired questions approach means that you cannot be "lazy" about how you respond, since the answer to one questions impact how you answer the paired question. This means that you have to be a lot more honest with yourself.
Secondly, the results are very accurate, and in my view can be a real aid in any management process to understand an employee's motivation. This is far more complete and accurate than a manager's "gut instinct", and also helps to remove any doubt one might have about the motivational drivers for an individual.
I recognise that this exercise is a measure at a point in time based on an individuals specific circumstances, and if we repeated the exercise with the same individual in different circumstances, the results would change to reflect the changes in what motivates that person now. That in itself is also a very useful application of this technique, so that as a manager you don't just fall into the trap of assuming the same motivational drivers for an employee.
Should the opportunity arise I would be more than happy to recommend this approach both within Oracle and outside."
Dave Bilimoria - Senior Director. Oracle Communications Industry Solutions Group
“Conrad has excelled himself this morning: First he spotted my Tweet stating I was going to meet him at 10:00 this morning. His diary said correctly, that we were meeting at 10:00 next Friday! He replied and dashed from Chandlers Ford to Winchester to meet me!
... what this did is give me greater understanding of Conrad's ability to give good advice.
This was from several perspectives:
How to use mind maps to talk to non-users from my web sites.
How to sell my services to specific markets
How to optimism a specific web site for the audiences
Thank you Conrad for your time and attention.
Andrew Wilcox - Cabre
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“... he brings masses of knowledge and enthusiasm, in areas outside of my comfort zone. He also challenges me to try new things, which is brilliant for our clients. Most of all, he is completely professional and trustworthy, so working together is exciting and brings great results. Highly recommended.”
Alan Adair,
Owner ,
Extra Dimension

“I used to work for a major energy corporation, supporting their customer services. I had first-hand involvement and knowledge of their coaching procedures, and the complexity and accuracy of their results over a several week course was not as concise as the quick Motivational Map® I completed online.. If there was a course to help your business develop then this is it!”
David Wiltshire,
Managing Director Ethically-Minded.co.uk