Process | Motivation | Communication | Execution
Testimonials
At Optimal Action we pride ourselves on delivering excellence and the testimonials below show that we live up to our values.
..."it really was enlightening and just a little scary how accurate it [motivational Audit] was."
Paul Delaney
Crtical Accounts, Oracle
Jim Jordan, Coaching solutions toolbox
"... he brings masses of knowledge and enthusiasm, in areas outside of my comfort zone. He also challenges me to try new things, which is brilliant for our clients. Most of all, he is completely professional and trustworthy, so working together is exciting and brings great results. Highly recommended."
Alan Adair
Owner, Extra Dimension

"We had an excellent day [sales training] yesterday, thank you very much."
Ron Belchamber
Managing Director, PAA
"Thank you again Peter the training was excellent I’m confident we can move forward with a quick roll out for the [Clearvale] pilot"
Lee Dakin
IT manager, UK Athletics
500% ROI in 3 months, Increased sales 10%-15%
“We’ve seen a dramatic increase in quality pipeline and sales in less than 3 months. The Motivation Audit has paid for itself many times over. I’m looking forward to performing the process again in a few months time”
Rupert Jarron - Senior Sales Director Oracle ACS
"I want to take the opportunity to thank you for introducing me to the Motivational Map based consulting service that you provide. The results are astoundingly accurate!
First of all I found the exercise very useful in helping me to clarify my own thinking. The paired questions approach means that you cannot be "lazy" about how you respond, since the answer to one questions impact how you answer the paired question. This means that you have to be a lot more honest with yourself.
Secondly, the results are very accurate, and in my view can be a real aid in any management process to understand an employee's motivation. This is far more complete and accurate than a manager's "gut instinct", and also helps to remove any doubt one might have about the motivational drivers for an individual.
I recognise that this exercise is a measure at a point in time based on an individuals specific circumstances, and if we repeated the exercise with the same individual in different circumstances, the results would change to reflect the changes in what motivates that person now. That in itself is also a very useful application of this technique, so that as a manager you don't just fall into the trap of assuming the same motivational drivers for an employee.
Should the opportunity arise I would be more than happy to recommend this approach both within Oracle and outside."
Dave Bilimoria - Senior Director.
Oracle Communications Industry Solutions Group
ACI has been working with Conrad for more than 2 years - he is helping us to run our sales training twice a year.
From the very beginning I really enjoyed working with Conrad, and the feedback of my team has been very positive about him.
I've notably been impressed by the ability of Conrad to transfer his knowledge in a very professional way, with simple, strong and proven models. His methods have proved deeply practical, which is definitely what sales teams need. With Conrad you know that models that look good on paper are also going to translate into action.
He is also a very nice person, who understands quickly your needs, and you never get bored when you have a training with him. He behaves with a lot of humility but he's one of the best trainers I've had the chance to work with and I strongly recommend him.
Sylvie Boucheron-Saunier Vice-President, Central & Southern Europe
ACI Worldwide
"In the time I have known Conrad I have always been very impressed with his focus and dedication to his role. To sum up Conrad in a few words it will have to be… he gets things done… he achieves what he sets out to do. Conrad is passionate about achieving and has a huge enthusiasm for developing his own people, his clients and their people. He will give anyone he is working with 110% and quite rightly expects the same!
Top qualities: Great Results , Expert , High Integrity"
Alex Simmons
CEO Xenolitica Ltd
"Thanks again for another fantastic, interesting and engaging session today. The information you have produced is, and will continue be invaluable in ensuring this team is successful."
Nick Payne
Pre-sales Manager, SAS
